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Lead Trust & Safety · Rehab.ai
Vice President, Trust & Safety Clear standards. Humane decisions.
Help turn a commitment to people into everyday practice. Lead Trust & Safety with independent judgment, clear communication, and room for people and organizations to improve.
Build what comes next
Make the standards matter. Lead policy and the work behind it: certification, review, corrections, and responsible participation. Bring the Advisory Council’s perspective into decisions that are consistent, explainable, and open to correction.
Develop practical standards for accurate information, responsible introductions, and informed choice. Lead certification reviews, concerns, and reconsideration with evidence and a fair process. Build clear escalation paths and work with product, community, and providers to resolve recurring issues. Measure what improves, explain decisions clearly, and turn feedback into stronger practices. What you bring. Experience leading trust and safety, policy, compliance, or comparable review operations. Sound judgment in sensitive situations, an ability to weigh evidence, and the confidence to hold a standard while treating people with dignity. Familiarity with behavioral healthcare is valuable.
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A perspective worth watching
How to let go of being a “good” person — and become a better person Dolly Chugh · TED
Better judgment starts with recognizing mistakes and staying open to change. A thoughtful foundation for fair reviews, humane decisions, and standards that help people keep improving.
Watch on YouTube · Talk and transcript on TED
Trust & Safety
Accountability with room to grow. Seven certification standards, public information, and an Advisory Council. Help connect these efforts through a clear, humane approach to review and continuous improvement.
Explore Trust & Safety Role scope, time commitment, and compensation will be discussed during the process.
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Let’s meet. Introduce yourself for the Vice President, Trust & Safety opportunity. Responses may take up to two weeks at this time.